HEART'S ORDER PICKUP GUIDE
HELP US SERVE YOU BETTER!
-Get Brewing or Wine Making Sooner.
-You can have someone else pick your order up without giving them a list or descriptions.
-Know what is or is not available so you don't have to make changes on the spot.
It's a great time saver for you as well as us.
At Heart's we do not pre-package or pre-process any of our fresh ingredients. We crack, weigh and portion your order when you request it. In doing this for all our customers, we often have delays in getting you your product and getting you on your way. There is no telling how many customers will be waiting for there turn for the scale, mill or register when you arrive. We are always looking for better ways to get everyone the best quality products possible and keeping the waiting line to minimum in our cramped little store.
You can avoid delays simply by placing your order for pickup ahead of time.
-The best way to give us your pickup order is on the web. Just choose "Pick up" from the shipping method menu on the order form. Then fill out the pick up date and time fields at the bottom of shipping information section of the form. Shipping will not be charged
-You can also fax us or call us: Fax: (407) 298 4195 Phone: (407)298 4103 Keeping in mind to order early.
-Be sure to list the following:
-Grain: cracked or whole.
-Grain: bagged together or bagged separately.
-Hops: whole or pellet.
-Use our Item # and a description. (This insures that we carry the item you order and we know you have selected the correct item number.)
-If you wish to order multiples of bulk items, multiples of identical items or special order items, please order at least two weeks in advance. We would like to insure that we have everything you want when you come and still be able to have product for our other customers. We order about every two weeks.
The best way to order is on the net or by fax. We prefer to have a physical copy of the order. It is helps to avoid errors.